Managers: You are Helping Your Best People to Leave
We have all heard the phrase good help is hard to find and but why is it so difficult to keep good people? High turnover is the result of many factors but most relate to bad mangers/supervisors.
These three behaviours from managers are key to helping your best people out the door!
Not all managers are able to manage. Subordinates generally what to be engaged in the process, to learn and have some autonomy. They want a Manager who can provide this. Not having these elements is a strong indicator to good people that is not the right organization for them.
Recognizing the need for work/life balance. Good people know they have options and can do better. Working long hours does not produce quality results; instead it tells employees that the work is either not allocated appropriately or their office is under-staffed.
Poor social skills. Yes employees are paid to work but there are many tasks which they perform which are not listed in the job description but we say are covered by ‘any other duties as required by management’. People will help each other and these are traits we will look for in hospitality but saying Thank you should also extend to subordinates and not just guests.
Retaining good staff in not just about the package, everyone wants to be in a healthy work environment. Remember – people don’t leave jobs they leave bad managers in search of good ones.